Join the team!

Got some mad brewing skills? We want to hear from you!

SHOP MANAGER

Closing Date: No closing date

Apply

At Yumchaa, we are all about creating innovative and fun blends whilst providing a unique customer experience. We are the proud creators of London’s first ever colour changing tea, Blue Voodoo, which has paved the way for innovation in the tea industry. With more than 50 different blends of tea, a fast growing website, a multitude of retailers worldwide and 5 busy cafes in the heart of London our dedicated team is on the lookout for an equally passionate member.

 

We’re looking for someone with:

 

  • Incredible attention to detail,
  • Strong organisational skills
  • Sales and target driven, with a good sense of commercial awareness
  • A great team leader, capable of leading a team from the front!
  • Excellent communication skills
  • Highly numerate skills
  • Loves all things customer service! 
  • And most importantly knows his Oolong from his Sencha.

Your responsibilities will include:

 

  • Valuing your customer and delivering exceptional customer service
  • Recruiting, managing, training and appraising staff
  • Maximising profitability and ensuring sales targets are met
  • Maintaining store presentation standards and brand awareness
  • Assist in the development and improvement of shop merchandising and product range
  • Creating a positive and friendly environment for our customers
  • Planning of staff rotas
  • Weekly updating of stock and accessories take

Desired experience

 

  • Minimum of 2 years management experience in a hospitality role, preferably tea/coffee related.
  • Experience of recruiting, training and developing large teams
  • Proven track record of meeting and exceeding challenging targets
  • History of improving customer service in a fast-paced hospitality environment

 

In return we will offer:

 

  • A supporting and rewarding work environment
  • Career opportunities and incentives scheme
  • Endless cups of delicious tea!
  • Staff discounts on food and drinks throughout the day
  • Free Fitness First Gym membership

 

If you think you’re up for the challenge, just drop us a line!

 

TEA SOMMELIER

Closing Date: No closing date

Apply

At Yumchaa, we are all about creating innovative and fun blends whilst providing a unique customer experience. We are the proud creators of London’s first ever colour changing tea, Blue Voodoo, which has paved the way for innovation in the tea industry. With more than 50 different blends of tea, a fast growing website, a multitude of retailers worldwide and 5 busy cafes in the heart of London our dedicated team is on the lookout for an equally passionate member.

 

We’re looking for someone with:

 

  • A strong knowledge and passion all things tea related
  • An infectious personality, vibrant, charming and open minded.
  • Excellent communication and pedagogical skills
  • Incredible attention to detail
  • Boundless energy!

Your responsibilities will include:

 

  • Valuing your customer and delivering exceptional customer service
  • Educating and training staff on tea
  • Leading tea tasting sessions in shop as well as during masterclasses
  • Raising brand awareness, educating customers on Yumchaa’s values and products.
  • Assist in the development and improvement of our product range
  • Creating a positive, friendly and fun environment for our customers

Desired experience

 

  • Tea Sommelier Certification, with a previous experience in a sommelier role.
  • Experience in training large teams
  • Proven track record of meeting and exceeding challenging targets
  • History of improving customer service, creating a memorable experience

In return we will offer:

 

  • A supporting and rewarding work environment
  • Career opportunities and incentives scheme
  • Endless cups of delicious tea!
  • Staff discounts on food and drinks throughout the day
  • Free Fitness First Gym membership

 

If you think you’re up for the challenge, just drop us a line!

 

SALESPERSON YUMCHAA

Closing Date: No closing date

Apply

At Yumchaa, we are all about creating innovative and fun blends whilst providing a unique customer experience. We are the proud creators of London’s first ever colour changing tea, Blue Voodoo, which has paved the way for innovation in the tea industry. With more than 50 different blends of tea, a fast-growing website, a multitude of retailers worldwide and 5 busy cafes in the heart of London our dedicated team is on the lookout for an equally passionate member.

We’re looking for someone with:

  • A good sense of commercial awareness, sales and target driven
  • An infectious personality, vibrant, charming and open minded.
  • Excellent communication skills
  • Resilience –can handle rejection and not take it personally.
  • Advanced computer/online literacy and highly numerate
  • A hands-on self-starter – proactive and entrepreneurial
  • Boundless energy and motivation!

Your responsibilities will include:

  • Identifying sales opportunities by engaging with customers 
    Building long lasting customer relationships 
  • Exceeding sales targets and acting as a champion for the brand
  • Pursuing brand expansion into the retail sector. To include premium cafes, restaurants, hotels, gift shops and department stores.
  • Demonstrate a positive and ‘can do’ approach to all customer aspects.

Desired experience

  • Minimum 2:1 degree
  • Proven track record of meeting and exceeding challenging targets
  • Keen to develop and learn more about a fantastic range of teas.

In return we will offer:

  • A supporting and rewarding work environment
  • Career opportunities and incentives scheme
  • Endless cups of delicious tea!
  • Staff discounts on food and drinks throughout the day
  • Free Fitness First Gym membership

We are looking for a relationship building, decision maker who is committed to generating his/her own leads and developing them into new business opportunities. Determined and with a positive attitude, you will be prepared to undertake new challenges daily, with a “can-do” approach.

If you think you’re up for the challenge, just drop us a line!